FAQs

We offer a diverse range of  fashion products featuring chic, elegant, traditional and lounge wears. Our inventory is constantly updated to meet the evolving needs and preferences of our customers.

Placing an order is easy! Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the step-by-step instructions to provide shipping details and make a secure payment.

We accept various payment methods, including credit/debit cards, EFT (Electronic Funds Transfer), and other secure online payment options. Your financial information is treated with the utmost confidentiality and security.

Yes, we deliver to locations across South Africa. Our reliable shipping partners ensure that your order reaches you in a timely manner. Shipping costs and estimated delivery times are provided during the checkout process.

Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this tracking number on our website or with the designated courier service to monitor the status and location of your package.

Unfortunately, we are unable to make changes or cancel orders once they have been placed. Please double-check your order before confirming the purchase.

We have a hassle-free return policy. If you receive a damaged or incorrect item, contact our customer service within 7 days of receiving your order for assistance. Visit our “Returns Policy” page for more details on the process.

Yes, all prices listed on our website include applicable taxes. There are no hidden fees at checkout. The total amount due will be clearly indicated before you finalize your purchase.

Our customer support team is ready to assist you. You can reach us through the “Contact Us” page on our website, where you’ll find a convenient form to fill out. Alternatively, you can email us at [email protected] or call our helpline at (+27) 63 116 5024.

No, at the moment, we only offer shipping services within South Africa. Our focus is on providing reliable and efficient delivery services to customers within the country. We apologize for any inconvenience this may cause, but rest assured, we are continuously exploring options to expand our shipping capabilities and cater to international customers in the future.